Keeping you safe
At Evelyn Partners we take information and IT security seriously.
Our dedicated information security team works to ensure that your personal information and your online account are safe and secure to use. Fraudsters are constantly creating new ways to try and steal your information and threats are continually evolving. We have produced some advice and guidance to show how we protect you, details on how to protect yourself, and what to do if you think you may have been a victim of fraud. We hope you find these useful.
Authorised Push Payment (APP) Fraud Reimbursement Policy & Your Rights
There have been important updates concerning your rights and responsibilities under the Authorised Push Payment (APP) Fraud Reimbursement Policy. This policy is effective from 7 October 2024 and is designed to provide protection and support in the event of fraudulent activity involving authorised push payments.
Client security guidance
Client security guidance
Fraudsters are continually coming up with new ways to get in touch with consumers and trick them into divulging personal information or even handing over cash. By being aware of the different tricks used by criminals you can help protect your information and finances.
What do we do to protect your information?
We take the security of your information extremely seriously and have a dedicated cyber security team working to ensure threats are responded to.
General guidance on protecting your information
There are a number of steps that you can take to protect your personal information online.
Security news
Keep up to date with the growing number of ways fraudsters may try to compromise accounts or steal your information.
Types of fraud
The ways in which fraudsters are attempting to get access to your information and accounts are evolving constantly. We have produced a list of fraud types with a further explanation.
Fraudulent activity
The ways in which fraudsters are attempting to get access to people’s information and accounts is evolving constantly. We take the threat of fraud seriously and have policies and procedures in place to protect our clients and investors.
What can you do to protect your information?
Protecting your accounts doesn’t need to be complicated or time consuming. Sometimes a few simple changes can help keep your information more secure.
Where to get help or further information?
We have provided further information and resources that can help if you are worried about or have experienced fraud.